What should I do if my Whirlpool Hybrid Electric Heat Pump Water Heater is not producing hot water?

CAUTION: Before attempting any corrective actions, ensure the power to the water heater is turned off at the circuit breaker/fuse box to ensure your safety.

• Possible Cause: No power to the water heater (No lights on the unit are on).
• What To Do:
  • Check for a blown fuse or tripped breaker.
  • Restore power to the unit.

• Possible Cause: Unit is in Vacation mode.
• What To Do: Press the Mode/Enter button and return to the desired operating mode.

• Possible Cause: High temperature limit switch is open.
• What To Do: Reset the high temperature limit switch. Refer to the “Safety shut-off” section in the manual for more information.

• Possible Cause: Hot water usage pattern exceeds the capability of the water heater in its current mode.
• What To Do: Change to a different mode or modify your hot water usage patterns.

• Possible Cause: The upper temperature sensor is not functioning.
• What To Do: Contact a qualified technician for service.