What steps are recommended if my Ruud Ultra Plug-in Heat Pump with HydroBoost (120V Shared Circuit) presents Alarm Code A108?
CAUTION: For your safety, DO NOT attempt repair of electrical wiring, controls, heating elements, or other safety devices. Refer repairs to qualified service personnel.
Possible Cause: Water has been detected in the drain pan. What To Do:
- Carefully remove the top cover from the tank.
- Visually inspect the condensate line to ensure it’s clear and verify there isn’t excessive condensation in the condensate pan.
- If you notice water, identify the blockage point and clear it.
- Inquire with the customer about where the condensate is being directed.
- If the pan is dry and no evident blockage is present, it’s recommended to replace the condensate sensor.
This answer is applicable for the following model: Ruud Ultra Plug-in Heat Pump with HydroBoost (120V Shared Circuit).