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What should I do if the GE® Tankless Electric Water Heater’s remote control is not working?

CAUTION: For your safety, DO NOT attempt repair of electrical wiring, controls, heating elements, or other safety devices. Refer repairs to qualified service personnel.

Possible Cause: Batteries are dead
What To Do: Replace them with new batteries.

Possible Cause: Batteries are installed incorrectly
What To Do: Ensure batteries are installed in the correct orientation.

This answer is applicable for the following models: GE04SNLPDG, GE06SNHPDG, GE08SNHPDG, GE11SNHPDG, GE15SNHPDG, GE18SNHPDG, GE24DNHPDG, GE27DNHPDG.

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