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What should I do if my Whirlpool Hybrid Electric Heat Pump Water Heater displays the “ECC” error code?

CAUTION: Before attempting any corrective actions, ensure the power to the water heater is turned off at the circuit breaker/fuse box to ensure your safety.

INDICATES: Heat pump compressor is not functioning.

What To Do: The heat pump compressor is a crucial component for the efficient operation of the water heater. If it’s not functioning, the unit might not heat water effectively.

  1. Ensure there’s adequate ventilation around the water heater, and there are no obstructions or debris causing issues.
  2. If the error persists or if you’re unsure about the cause, it’s recommended to contact a qualified technician to service the unit.

Handling electrical components and systems can be risky, especially if you’re not familiar with them. If you’re uncomfortable performing these steps or if the issue continues, please contact customer service at 1-877-817-6750 for further assistance.

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