What should I do if my Whirlpool Hybrid Electric Heat Pump Water Heater displays the “ECL” error code?

CAUTION: Before attempting any corrective actions, ensure the power to the water heater is turned off at the circuit breaker/fuse box to ensure your safety.

INDICATES: Heat pump suction pressure is too low.

What To Do: Low suction pressure in the heat pump can indicate a potential issue with the refrigeration system or other components. It’s essential to address this promptly to ensure the efficient operation of the water heater.

1. Ensure there’s adequate ventilation around the water heater, and there are no obstructions or debris causing issues.
2. If the error persists or if you’re unsure about the cause, it’s recommended to contact a qualified technician to service the unit.

Handling electrical components and systems can be risky, especially if you’re not familiar with them. If you’re uncomfortable performing these steps or if the issue continues, please contact customer service at 1-877-817-6750 for further assistance.