What is needed:
Pre-Installation Checklist
Parts, Accessories & Tools
- Verified all parts, accessories, tools are on hand to complete the job as specified
Customer
- You have the customer address and phone number
- Confirmed with homeowner your time of arrival
- Special instructions from the homeowner
Job Prep & Safety
- Wear booties inside the home
- Wear personal protective equipment as needed (gloves, masks, eye protection)
- Tools should be kept organized to reduce mess in the install location
- Mat/floor covering should be laid out around install location to catch solder drippings, pipe cuttings, etc
- Make sure install location and pathway are clear of any homeowner belongings, clutter or fragile items
Installation Checklist
Water Heater Location
- Close to area of heated water demand
- Indoors and protected from moisture, wet conditions, freezing temperatures (below 32°F and high temperatures (above 140°F)
- Area free from flammable vapors
- Provision for air circulation
- Provision made to protect are from water damage
- Sufficient room to service water heater
- Six inches (6”) of clearance from ceiling to top of water heater to allow for filter maintenance
- Access to condensate disposal
- Vibration isolation kit (non-concrete floors)
- Water heater seismic kit (if required)
Water Supply
- Water heater completed filled with water
- Air purged from water heater and piping
- Water connections tight and free or leaks
- Flexible water connections
Relief Valve
- Temperature and Pressure Relief Valve properly installed and discharge link run to open drain
- Discharge line protected from freezing
Wiring
- Power Supply voltage agrees with water heater rating plate
- Branch circuit wire and fusing or circuit breaker of proper size (recommended 15 amp and 30 amp breaker for select models)
- Electrical connections tight and unit properly grounded
- 10 gauge wire
Thermal Expansion Tank
- Make sure thermal expansion tank is properly pressurized
- Make sure thermal expansion tank is installed up to code and is properly secured to code
Condensate Lines
- Condensate lines from water heater installed correctly
- Condensate lines from water heater runt to suitable drain location
Ducting
- HVAC approved ducting
- Calculated length of duct no greater than maximum allowed
- UL Certified terminations (for ducting outside)
- Insulated duct
- Ducting adequately supported
- Ducting adequately isolated from structure
Shutoff Valve
- Make sure valve is open condition
Leak Sensor
- Make sure sensor is dry and doesn’t touch the water during installation
EcoNet
- Make sure app is installed for customer and is working properly
Operation
- Make sure water heater temperature is set to 120°F
- Make sure water heater is operational
Post Installation Checklist
Customer
- Check to see if the customer has any questions and make sure they understand how to use their new water heater (email with videos will also be provided)
- Ask customer to sign acceptance of the installation
- Let customer know we’ll be following up with an email with the manual, warranty information, annual maintenance procedures, contact information, opportunity to provide us with a review
- Get pictures of serial numbers and email to [email protected] with address of job
- Make sure job site is cleaner than you found it