Frequently Asked Questions

If you have additional questions, please contact us.  We’re here to help.

The automatic water shut-off valve has a self-check feature that runs every 30 days once the water heater is powered on.  This feature works by closing and reopening the automatic water shut-off valve.  In case the valve fails to reopen, the water heater is disabled.  The water heater gives an alert when the automatic water shut-off valve fails to close.

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Tag: Self Check